Practice
Our Managed Services & Business Process Outsourcing practice enables organizations to focus on strategic priorities while we manage operational activities through scalable, governed, and outcome-driven service models. By combining skilled resources, proven methodologies, technology expertise, and continuous improvement practices, we help clients improve efficiency, reduce costs, strengthen governance, and enhance service quality across critical business functions. Organizations today are under constant pressure to improve operational efficiency, reduce costs, access specialized expertise, and focus internal resources on strategic priorities. As business environments become increasingly complex and technology-driven, many organizations are adopting managed services and outsourcing models to improve agility, scalability, and service quality. Chartered Hitech Consultancy's Managed Services & Business Process Outsourcing practice provides end-to-end operational support, application management, workforce services, governance support, and resource augmentation solutions that help organizations optimize operations while maintaining service excellence.
Schedule ConsultationBusiness applications are critical to daily operations and require continuous monitoring, maintenance, optimization, and support to ensure maximum business value. Our Managed Business Application Services provide organizations with reliable, scalable, and cost-effective support models that improve application performance, user satisfaction, and operational continuity.
Microsoft Dynamics 365 solutions require ongoing support and optimization to ensure they continue to align with evolving business requirements. We…
View service ›Our Business Central managed services ensure organizations receive proactive support, maintenance, monitoring, and optimization services for their…
View service ›Proactive monitoring helps identify issues before they impact business operations. We continuously monitor application performance, availability, u…
View service ›Business applications continuously evolve through updates, enhancements, and new releases. Our release management services ensure updates are plann…
View service ›Our functional consultants provide business-focused support that helps users maximize application functionality and business process effectiveness.
View service ›Our technical support services address application infrastructure, integrations, performance issues, security concerns, and technical troubleshooting.
View service ›Organizations increasingly outsource HR operations to improve efficiency, ensure compliance, and allow internal teams to focus on strategic workforce initiatives. Our Managed HR Services provide comprehensive support across payroll, workforce administration, employee services, and recruitment operations.
Payroll management requires accuracy, confidentiality, compliance, and timely execution. We provide end-to-end payroll administration services that…
View service ›Our HR administration services help organizations manage routine workforce activities efficiently and consistently.
View service ›We provide comprehensive employee administration services throughout the employee lifecycle.
View service ›Recruitment administration supports the operational aspects of talent acquisition processes.
View service ›Employee benefits are important components of workforce satisfaction and retention. We manage benefits administration processes to ensure accurate…
View service ›Organizations frequently require specialized skills, additional capacity, and project-based expertise to support business initiatives and operational demands. Our Resource Augmentation Services provide flexible workforce solutions that enable organizations to rapidly access qualified professionals while maintaining operational agility.
We provide experienced consultants, specialists, and project professionals who work directly at client locations or within local operational enviro…
View service ›Our offshore delivery model provides organizations with access to skilled professionals while optimizing operational costs and resource scalability.
View service ›Dedicated team models provide clients with fully allocated resources focused exclusively on specific projects, functions, or business objectives.
View service ›Contract staffing solutions help organizations address temporary workforce requirements, project demands, and specialized skill needs.
View service ›Project-based staffing enables organizations to access expertise required for specific initiatives without long-term employment commitments.
View service ›Strong governance and project oversight are essential for successful execution of business initiatives, transformation programs, and strategic projects. Our PMO & Governance Services help organizations establish structured governance frameworks, improve reporting, strengthen controls, and enhance project performance.
We provide ongoing PMO services that support project governance, portfolio management, reporting, and strategic alignment.
View service ›Organizations often manage multiple projects and programs simultaneously. We help organizations prioritize initiatives, allocate resources effectiv…
View service ›Governance monitoring ensures compliance with established frameworks, policies, controls, and reporting requirements.
View service ›Effective reporting and control mechanisms provide management with visibility into performance, risks, issues, and project outcomes.
View service ›Where we apply it
We deliver this practice across the public and private sectors in the UAE and the wider region — tailored to your sector's requirements.
Explore industriesTake this practice on its own, or combine it with our other practices under a single, accountable delivery framework — from advisory through to managed delivery.
See all practicesTalk to a specialist about this practice.