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Organizations are under constant pressure to improve efficiency, reduce costs, accelerate service delivery, and enhance customer experiences. Intelligent Automation combines Artificial Intelligence, Robotic Process Automation (RPA), Machine Learning, and workflow technologies to automate complex business processes while improving accuracy and productivity.
AI Agents represent the next evolution of business automation. Unlike traditional automation tools that follow predefined workflows, AI Agents can understand objectives, make decisions, retrieve information, and execute actions autonomously within defined business boundaries.